"TXT4 was the only company that could deliver data of equal quality to our contact centre and website. Previously, we used another company but found the data quality was insufficient for direct integration with our CRM database." Marie Reynard, Marketing Manager, Bourne Leisure.

TXT4 provides peace of mind by guaranteeing:

Prospect data of quality equal to or better than your phone and web channels

100% of prospect conversations are managed to completion

Your brand will not be damaged by negative consumer experience

Your costs are minimized as data quality is never compromised and formatting and transfer is customised to your requirements

Flat fee structure allows unlimited use for licence period, including all account management

Data quality is never compromised
TXT4's software has been designed solely for managing prospect data via SMS. In continuous development for over 3 years, it combines our own proprietary data capture and formatting software with datasets from industry-leading partners in address management, consumer profiling and location services.

Positive brand experience is ensured
Over 96% of prospect data is automatically validated in real-time, and immediately confirmed with the consumer. When automated validation is not possible, predominantly due to consumer error, TXT4 is alerted, and a member of the support team will immediately process the consumer response manually. We guarantee 100% of conversations are managed to the highest expectations of you and your customers.

Customisable to minimise costs
With TXT4's software, customisable data layouts are can be defined which are then automatically enforced when data is pasted into the underlying database or application. Data transfer is automated and customised to integrate with your existing CRM systems interface.

No headaches
Consumer conversations take minutes to set up via our Web-based interface, with full customisation of the keyword, conversation type, shortcode tariff, data transfer and message copy.

Optimise campaigns in real-time
Response statistics and consumer data can be accessed in real-time, giving you valuable knowledge of campaign results while there is still time to make the changes required to optimise lead generation.

Unrivalled media intelligence
Individual keywords are assigned to media channels or creative executions in seconds. This permits digital tagging of all communications, providing infallible media metrics for all your advertising. TXT4 can geo-demographically profile responders, so you can understand which communications are most cost-effective for appealing to your target consumers.

The TXT4 software is composed of a number of modules to manage different types of consumers requests. Click here to see available modules.